Client groups are intended to give the admin the ability to setup custom permission and access levels for the clients. These are also known as Access Level Control groups. Some of the groups are pre-created and have been made part of the default application structure. Pre-created groups can’t be deleted; however, you can modify the names and can update the access levels. Let’s first discuss these pre-created groups and try to understand their role.
These default groups are linked with client statuses other than those that are marked as Active. There are clients that would have been marked as Inactive or Unverified. The default groups offer access control for the clients with these statuses.
Inactive Group
The clients with inactive status are part of this group. As soon as a client is marked as “Inactive” it is automatically pushed to the inactive group. So, all of the clients with inactive status will be having access to the accounts as defined in the Inactive Group.
Unverified Group
Unverified are the clients that haven’t verified or remained unable to verify the email address/ mobile number they have provided while registering. These clients will automatically be made part of an unverified group and will only be able to land on Verify your Account page.
Verified Group
Clients with verified account credentials will be pushed to this group upon admin approval. If you are having an auto registration or billing system integrated like the addon of Mumara with WHMCS, you can have the clients auto-approved after getting confirmed for their account credentials. You moreover have a function-specific setting in the Application Settings to switch On or Off clients auto-approval.
The aforementioned are the default groups, let's now take a look at how we can add a new group using Add Client Group function.
Main Navigation->Clients->Create Client Group
Group Name (Text Field)
The value in this field would offer a distinct identity to every group you create. Provide a name of the group and the best practice is that name it according to the contacts that later fall into the category of this group. Like the default groups of Inactive and Unverified denote to the status of the contacts in it.
Access Control List (Checkbox Options)
On the right side of your screen, you will see a list of all client-side features arranged in a sequence of navigational elements. Tick any of the checkboxes to allow particular features to a group and for not to allow a list of certain features, keep the checkboxes unchecked. The groups that you create eventually affect the access level of the clients, as the groups are made part of the packages and every client account requires selecting a package. 
Choose one of the preferred options to proceed.
Save & Exit
Clicking on this option will save the details/preferences, and get you out of the process you were at. The following message will appear on your screen upon saving the contact details successfully.
The record has successfully been saved.
Save & Add Another
This option will save the current details/preference, and will automatically reopen the same page/process with fresh fields/preferences to continue the process with a new entry.
Cancel
Get out of the process without saving details/preferences.
The table lists all available client groups including the pre-created default groups as well as the ones that the admin has created later with custom access levels. Active, Inactive, and Unverified are the pre-created groups. You can edit/update the pre-created groups but can’t delete them. However, with the groups other than the pre-created ones, the admin can perform both the actions to edit and delete any of them.
The following area discusses the three simple columns of the View Client Groups table
Serial Number (S/N)
Serial number of client groups in the table.
Group Name
Group name was the only mandatory field that you filled while creating a client group, every group has a name. Default, Inactive and Unverified is pre-created groups.
Edit | Click to edit an existing group. You can edit pre-created groups as well; can update the name as well as the access levels defined as default. However, for the Unverified group, you can’t update the access levels as the clients in unverified groups are only exposed to Verify Account page. |
Delete | Click to delete any group, but as mentioned earlier, pre-created groups have linked branches in the whole application and therefore can’t be deleted. |