A complete list of contacts stored across all the contact lists created by the clients. Admin can view, search all the contacts and contacts belonging to specific client accounts by applying the filter. The following area discusses the information that each column of the view contact table reveals for the admin.
Admin Main Navigation -> Data -> View/Search Contacts
Serial Number (S/N)
Serial number of the contacts in the table.
Client Name
Rows under this column show the client name whose account-specific contact belongs to.
List Name
In a client account, contacts are saved within some contact list. The rows under this column revealed that the contact details are saved within the specific contact list(s) in the client account.
First Name
The first name field was optional to save the contact details; therefore, if the contact’s details were saved by keeping the First Name field empty, this field will not show any information. And if the first name was provided while adding the contact details, the field of the column will show the appropriate value of the specific contact.
Last Name
Last name of the contact is given while adding the contact’s details.
Mobile Number
Mobile number of the contact
Status
A contact status can be active or inactive within the list. The system doesn't consider inactive contacts while sending.
Columns Related to Validation
Some of the columns would appear when you have the validation module enabled and running. Following are these.
Network
The validation process appropriately identifies the contact’s mobile network operator and shows it in this column (e.g. Vodafone, T-Mobile, Etisalat). This also has the ability to identify the number portability and roaming, which helps you know the accurate destination network.
The column will only show the network information of the specific number that went through from the validation process, otherwise, the rows will remain empty for the numbers that aren't processed through validation yet. The same goes with the “Country” column positioned right next to the Network column.
Country
The column shows the country of the contact. It is actually the country where the mobile network is operating. For example, if the number belongs to Vodafone UK, the row next to the Network column will show the United Kingdom as a country.
Validation Status
It shows the validation status of the contact, if after the process of validation system returns the contact network and country, the status of such contact will be marked as Approved. Contacts with obvious failure will be marked as Rejected and Unidentified is the status that will appear with the contacts that haven’t been processed for the validation yet.
Filter by Client Name
This filter offers the ability to view contacts of some specific client by applying the filter. To apply this filter on the view/search contacts table, all you need to do is to select the client name from the dropdown. The dropdown holds all available clients and from here you can select any to populate contacts associated with his/her account.
Filter by Status
Filter out the contacts by their status, i.e. select “Active” from the dropdown to view contacts with active status only, or “Inactive” to populate the contacts with inactive status only.
Filter by Validation Status
It lets you filter the contacts by their validation status.
